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  1. Help Center
  2. /
  3. RFIs

Answer an RFI

Find the RFIs waiting on you, read the question and its documents, and respond: answer it, ask for clarification, or forward it on.

1 min read

When an RFI names you as a reviewer, the ball is in your court and someone is waiting. Here is how to find it, read it properly, and send back an answer that closes the loop.

Find the RFIs waiting on you

RFIs assigned to you land in Mail, in the RFIs mailbox, and show up on your dashboard. Anything with an Awaiting you banner is your move.

Read it, then respond

  1. 1

    Open the RFI and read the Question in full, including any suggested answer the raiser offered.

  2. 2

    Open the Referenced documents so you are answering against the exact drawings and revisions in question.

  3. 3

    Click Respond and write your response.

  4. 4

    Choose what your response does: Answered, Need clarification, or Forward to consultant.

The three ways to respond

ChoiceWhat it does
AnsweredSubmits your response and closes the loop. The RFI moves to Answered and the raiser reviews it.
Need clarificationAsks the raiser for more detail. The RFI stays open and the ball goes back to them.
Forward to consultantReassigns the ball in court to someone better placed to answer. They see it as awaiting them.

Read the reply banner

  • Awaiting you: the ball is in your court. Respond.
  • Awaiting reply: you have done your part and someone else owes the next move.
  • Answered: a response has been submitted and the loop is closing.

Tip

Name the exact document and revision in your answer ("per S-201 revision C"). Your response becomes part of the project record, so make it stand on its own.

Related articles

  • Raise an RFIRFIs
  • Track RFIs to closureRFIs
  • How project mail worksMail

What's next?

Answered is not the finish line. Take it to closed.

  • Track RFIs to closure

See it on the platform

Review and markup

Was this page helpful?

Raise an RFITrack RFIs to closure

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On this page

  • Find the RFIs waiting on you
  • Read it, then respond
  • The three ways to respond
  • Read the reply banner
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