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Answer an RFI
Find the RFIs waiting on you, read the question and its documents, and respond: answer it, ask for clarification, or forward it on.
1 min read
When an RFI names you as a reviewer, the ball is in your court and someone is waiting. Here is how to find it, read it properly, and send back an answer that closes the loop.
Find the RFIs waiting on you
RFIs assigned to you land in Mail, in the RFIs mailbox, and show up on your dashboard. Anything with an Awaiting you banner is your move.
The RFIs mailbox in Mail with an item marked Awaiting you at the top of the list
screenshots/rfis/answer-an-rfi/rfis-mailbox.png
Read it, then respond
- 1
Open the RFI and read the Question in full, including any suggested answer the raiser offered.
- 2
Open the Referenced documents so you are answering against the exact drawings and revisions in question.
- 3
Click Respond and write your response.
An open RFI with the Respond button and the response editor below the question
screenshots/rfis/answer-an-rfi/rfi-respond.png
- 4
Choose what your response does: Answered, Need clarification, or Forward to consultant.
The response options showing Answered, Need clarification, and Forward to consultant
screenshots/rfis/answer-an-rfi/rfi-response-options.png
The three ways to respond
| Choice | What it does |
|---|---|
| Answered | Submits your response and closes the loop. The RFI moves to Answered and the raiser reviews it. |
| Need clarification | Asks the raiser for more detail. The RFI stays open and the ball goes back to them. |
| Forward to consultant | Reassigns the ball in court to someone better placed to answer. They see it as awaiting them. |
Read the reply banner
- Awaiting you: the ball is in your court. Respond.
- Awaiting reply: you have done your part and someone else owes the next move.
- Answered: a response has been submitted and the loop is closing.
Tip
Name the exact document and revision in your answer ("per S-201 revision C"). Your response becomes part of the project record, so make it stand on its own.
See it on the platform
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