Triage with labels

Use the four labels and the reply banners to see what each message needs and work the inbox down to zero.

1 min read

An inbox is only useful if you can tell what each item needs from you. Labels and reply banners give you that at a glance, so you can work the list from top to bottom without opening everything twice.

The four labels

Labels live in the mailbox rail under Labels. Apply one to a message to mark what it needs, and click a label in the rail to see everything carrying it.

Reply banners

On top of your labels, fluxems tracks where each conversation stands and shows a banner on the message.

• Awaiting you means the next move is yours. Respond.
• Awaiting reply means you have responded and the other party owes the next move.
• Answered means the thread is resolved.

Work the inbox down

1. 1

   Switch the message list to the Unread tab.

2. 2

   Open anything marked Awaiting you first and click Respond. A transmittal offers Acknowledge, Request revision, or Raise query. An RFI offers Answered, Need clarification, or Forward to consultant.

   app.fluxems.com

   The Respond options for a transmittal showing Acknowledge, Request revision, and Raise query

   screenshots/mail/triage-with-labels/respond-options.png

3. 3

   Label the rest: For Information for the loop-ins, Acknowledged once you have confirmed receipt.

4. 4

   Archive what is done. An empty Unread tab means nothing is waiting on you.